My Account

How to delete my account/my data?

Please contact support@tails-ai.com for data deletion requests. We can delete your whole account or particular decks. Before requesting deletion, make sure to…

I can't find my deck or access my order

Troubleshooting steps if you cannot locate your order confirmation or deck.

I can't find my deck or access my order

The most frequent reason customers can't find their deck is that the order was placed under a different email address than the one they're checking. This often…