Shipping & Delivery

When will my order ship?

Production time Due to the unique and highly personalized nature of our decks, production may take up to 14 business days for regular decks and up to 21 day…

I need to change my shipping address

Before your order ships If your order hasn't shipped yet, email us at support@tails-ai.com with your order number and the correct shipping address . We'll…

Does my printed deck come with a box?

Standard printed decks are shipped in protective packaging. The Collector's Edition tier includes premium packaging with a custom box. Check your order tier…

Where do you ship?

We ship in most countries in the world, except some countries like North Korea, Russia, Belarus, Ukraine, Iran and some others – logistics in these locations…