Orders and Payments

What is your Refund Policy?

We want you to be happy with every order. This article explains what's covered, what isn't, and how to request a refund or replacement if something goes wrong.…

How do I request a refund?

If you're unhappy with your cards, you can usually fix the issue yourself before requesting a refund — open the "Edit" window on any card (or use "Bulk edit" )…

I ordered the wrong deck or want to cancel my order

Ordered the wrong product? If you accidentally ordered an Oracle deck instead of a Tarot deck (or vice versa), or selected the wrong tier, please contact us…

I can only see the first card — where's the rest of my deck?

If you can only see the first card (the preview card), your full deck may still be generating. Deck creation can take several minutes depending on the style…

How do I leave or edit a review?

After your deck is ready, you'll receive an email inviting you to leave a review. Click the link in that email to share your experience. You can open the same…